Privacy Policy

Last updated: [23.07.2026]

At FotoStore ("we," "us," "our"), accessible at fotostore.in, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Information We Collect

Personal Information: Name, email address, phone number, shipping address, and billing address when you place an order or contact us.
Photos You Upload: Images you upload for custom Pencil Art, Digital Painting, Illustration, or Photo Retouch services.
Payment Information: Payments are processed securely through Razorpay. We do not store your card, UPI, or banking details on our servers.
Automatically Collected Data: Browser type, device information, and browsing behavior via cookies and analytics tools, to improve our website experience.

2. How We Use Your Information

To create and deliver your custom artwork
To process payments and fulfill orders
To communicate order updates, shipping details, and respond to support queries
To improve our products, services, and website experience
To send promotional updates, only if you've opted in

3. How We Use Your Uploaded Photos

Photos uploaded for custom artwork are used solely for the purpose of creating your order. We do not sell, share, or use your personal photos for marketing purposes without your explicit consent. If we'd like to feature your artwork in our gallery or social media, we will ask for your permission first.

4. Data Sharing

We do not sell your personal information to third parties. We may share information with:

Payment processors (Razorpay) to complete transactions
Courier and logistics partners to deliver your order
Service providers who help operate our website (e.g., hosting, analytics)

5. Data Security

We take reasonable technical and organizational measures to protect your personal information and uploaded photos from unauthorized access, alteration, or disclosure.

6. Data Retention

We retain your order information and uploaded photos for as long as necessary to fulfill your order and for reasonable record-keeping purposes, after which they may be deleted upon request.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at [support email]. You can also opt out of promotional communications at any time.

8. Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features may not function properly.